We are not a franchise or a small ‘fly by night’ operation…but we have worked hard to make Clean USA a standout brand by providing a very high level of service. From the time we answer the phone all the way to the end of the service, we will treat you with a great deal of respect.” – Justin Elliot, Owner

We are a carpet cleaning company that’s been family owned and operated for 30 years now! Our owner, Justin Elliot, highlights sentiments that echo throughout Clean USA; we are passionate about what we do, from the nitty-gritty water remediation jobs to how we treat our customers and clients — we love it all!

Since 1988, we’ve been offering the best cleaning services Sycamore, Illinois has to offer. Our operations can be divided into three segments focused on different markets we serve:

  • Residential Carpet Cleaning Services
  • Emergency Restoration Services
  • Commercial Cleaning Services

We also serve DeKalb, Naperville, St. Charles, Rockford, and Elgin, Illinois!

Debunking Common Carpet Cleaning Myths

Now we arrive at the meat and potatoes of today’s blog — let the mythbusting of carpet cleaning misconceptions commence!

Myth #1: Wait as long as possible before cleaning your carpet

This couldn’t be further from the truth. While we aren’t sure how many people hold this as a deep belief about carpet cleaning, we feel compelled to address it nonetheless. You see, dirt is a lot like sandpaper, or Gilbert Gottfried’s voice, in the sense that it is quite abrasive. The more feet tread on carpet with dirt in it, the more that dirt gets ground into the fibers of the carpet. In turn, this cuts your carpet up in the same way that using a knife would. Vacuuming helps, but it isn’t enough. That’s why waiting a long time (over a year) to get your carpet professionally cleaned is a poor idea! 

Myth #2: The only reason to clean your carpet is to remove the dirt

As damaging as dirt can be to your carpeting, it’s not the only element you need to worry about. Outdoor air is full of pollutants such as smoke, fungus, bacteria, pollen, car exhaust, dust, and hundreds of other contaminants. One way or another, this outdoor air will make its way into your home (yes, even if you have the world’s snazziest HVAC system). The aforementioned pollutants and toxins will wind up in your hair, on your skin and clothes, and in your carpet. 

If you have allergies, asthma, or other breathing issues, getting your carpet professionally cleaned on the regular is a great way to help your overall wellness, since a major source of these kinds of issues can stem from the toxins harbored in your carpet. 

Myth #3: All methods of professional carpet cleaning are essentially the same

You may have heard about a trendy approach to carpet cleaning called something to the effect of “the dry method.” It’s advertised as using dry foam, dry chemicals, and dry compounds, which sounds well and good, but ultimately, it fails to rinse your carpet. This leaves behind a sticky, stiff residue which creates that unpleasant crunchy effect most of us have felt and heard at one point or another. 

On the other hand, Clean USA uses hot water extraction. We typically elect to go with a truck-powered extraction method because this approach allows us to heat the water to a very high temperature. This extreme heat lets us break up the chemicals, pollutants, bacteria, and dirt housed in your carpet. It’s the only way to do it 100-percent right!

Myth #4: All a carpet cleaner needs to do in order to be successful is to have the right equipment

While having all the bells and whistles in the world of carpet cleaning equipment is all well and good, there’s more to the equation than that. Look to hire a professional carpet cleaner that has been certified by the Institute of Inspection, Cleaning, and Restoration Certification, or the IICRC. Ask for written proof of the company’s IICRC alongside the certification of the technician who will be performing your carpet cleaning service. We are happy to show you ours, so don’t be afraid to walk away if the company you have in mind is without!

Myth #5: It’s always a good idea to hire the cleaning company that offers the lowest price

Here’s a lesson that extends well beyond the world of carpet cleaning services. You see, it’s a lot like your grandparent(s) used to say (maybe): “buy it nice, or buy it twice.” 

Truth be told, we think you should never hire the company that offers the lowest bid, for two main reasons. First, the price might not include all the cleaning services you expect. They might only be able to extract the dirt from your carpet, whereas you need to get the dust mites, fungus, and other toxins removed for the sake of your health. Secondly, the advertised quote might not be the final price. It’s often the case that we hear of discount carpet cleaning companies try to upsell their customers through the use of shady tactics and heaping on the pressure. We’ve even heard of some companies using illegal bait and switch approaches!

Myth #6: Any carpet cleaning company worth their salt should give you an exact quote over the phone

Honestly, we wish this were the case. But it’s not. We wish we could snap our fingers and know the exact quote of how much it will cost to thoroughly clean your entire carpet, but without being there in person, it’s simply impossible. Unless you can provide us with the exact square footage, we’ll need to investigate in person. 

The point is, any honest carpeting cleaning company worth their salt should offering you a free carpet audit to get an accurate estimate. And wouldn’t you know it, we at Clean USA are that honest carpet cleaning company worth our salt in Sycamore, IL!

Home Carpet Cleaners You Can Trust

If you’ve been looking for home carpet cleaning in Northern Illinois, our 10 Step Carpet Cleaning Process offers the Consumer’s #1 choice in carpet cleaning and janitorial solutions. We utilize hot water extraction delivered by way of using state-of-the-art truck mounted units. 

We are passionate about helping our clients and customers have a fresh-smelling and healthy home or place of business. We often hear about what a difference it makes in a way that our clients could never have expected! If you are ready to schedule your cleaning, or if you’d like a free carpet audit, don’t hesitate to reach out to us at Clean USA today! We’d love to hear from you!