These days, saving a dollar is important. Unfortunately, sometimes saving a dollar means compromising quiality.
More people are now turning towards DIY work in order to improve the look and feel of their properties. Also, they are searching for deals and coupons for discounts in hiring a professional carpet cleaning company.
It is important that residents do not neglect Carpet Cleaning. Clean carpets can make a huge difference inside your home, says Trudy Nuygen of Naperville. “I struggled when searching for carpet cleaning in Naperville, IL but I knew quality of work was important to me”.
When choosing a carpet cleaner make sure to avoid these 6 Mistakes:
MISTAKE #1: Choosing a carpet cleaner based on equipment alone. No question, your carpet cleaner needs first-rate equipment. But they also need something else. They need technicians who are skilled at operating the equipment. Many company’s own hot-water extractors, but very few companies teach their employees how to use them properly. The best way to know that the carpet cleaner’s employees have been properly trained is to make sure the cleaner has been certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Before you choose a carpet cleaner, ask to see written proof of their IICRC certification.
MISTAKE #2: Choosing a carpet cleaner based on low price. Low price could be a problem in three ways:
Low price can be the bait that attracts your phone call. But once the cleaner gets into your home, they pressure you into a much more expensive job.
Low price can be for single-process cleaning. Rarely does the consumer know what this means and, when told, asks for the dual-process cleaning instead, which costs much more.
Low price means the carpet cleaner has cheap equipment, which will not effectively clean your carpet and they may not insured or bonded.
MISTAKE #3: Choosing a carpet cleaner based on a single telephone call. Instead, invite them to your home and ask for a specific price quotation. Then you’ll know exactly what the carpet cleaner recommends–and you won’t be the victim of high-pressure sales tactics when the technician steps into your living room. Most reputable company’s have web sites set up where you can find information about the company, the owners, Insurance coverage’s, testimonials from customers and pricing guidelines.
MISTAKE #4: Choosing a carpet cleaner who doesn’t offer a money-back guarantee. In my view, every carpet cleaning company should be fully accountable for their work. And if you aren’t pleased with the job they should came back and try to make it right or you shouldn’t have to pay for it. Period! Not all carpet cleaners offer a guarantee. Or, if they do, the guarantee may be “limited.” Ask the carpet cleaner if they offer
MISTAKE #5: Choosing a carpet cleaner without getting comments from his other clients. Any carpet cleaner can say anything about his past jobs. And, sadly, some of what they say may not be true. Make sure you ask for references or read comments from current customers so you can depend on the carpet cleaner and their work. Any carpet cleaner that does quality work should be able to provide you with comments from their clients. Look on our web site www.cleanusa.com for testimonials from current clients.
MISTAKE #6: Choosing a carpet cleaner who is not certified by the Institute of Inspection, Cleaning and Restoration Certification (IICRC). If your carpet cleaner isn’t a close friend, you may not know whether they have the knowledge or experience to clean your carpet well. If you want to be sure you’re hiring a competent professional, make sure they are IICRC certified. The carpet cleaner must earn that certification through study, experience, and the successful completion of formal, written examinations. In effect, cleaners who are certified by the IICRC have earned a college degree in carpet cleaning. In addition, membership in other professional organizations show a higher level of commitment to ongoing training and customer service.
